Melbourne School of Engineering

Engineering: Student Services Centre

The Engineering Student Services Centre is committed to contributing to the University and School's vision for the future by:

  • Providing ongoing high-quality service and support to students, staff and the community;
  • Supporting student academic achievement through effective and efficient administration of courses;
  • Respecting principles of equity in student access, and being responsive to the diversity of the student community.

The team works closely with the  Engineering Learning Unit and Associate and Assistant Deans.

 

 

Location/Contact us 

The Engineering Student Centre is located in the Old Engineering Building (building number 173), near Gate 10, Grattan St, Parkville.

For more information see the university map grid location K17 [pdf].                             

Opening Hours: Monday to Thursday - 8:45am-5:30pm
Friday - 8:45am-5:00pm
   
Peak opening hours: Week O (Orientation),
Weeks 1 & 2  (for semester 1 & 2)
  Monday to Thursday - 8:45am-6:00pm
Friday - 8:45am-5:00pm
   

Mailing address

Melbourne School of Engineering Office
Building 173, Grattan Street
The University of Melbourne
VIC 3010 Australia

General telephone enquiries

+ 61 3 8344 6703
+ 61 3 8344 6507

Facsimiles

+ 61 3 9349 2182
+ 61 3 8344 7707

Course related enquiries & email

http://eng-unimelb.custhelp.com

 

Manager, Student Service Delivery
Rebecca Rebecca Randall
E:
Ext. 40021
Old Engineering G41

Contact Rebecca regarding:

  • Management of Engineering Student Centre
  • VTAC Load Management
  • Fees and Fee Remissions
  • Academic Misconduct
  • General Misconduct
  • Language and Learning Skills Unit Services Coordination of Contracts/Services
  • Late Special Consideration
  • Special Consideration Appeals
  • Student Grievances and Appeals
  • Student Grounds Approval
Manager, Student Advice & Enrichment

Linda Levey
E:
Ext. 44628
Old Engineering G39A

Contact Linda regarding:

  • Management of Course Advise Team
  • Quarterly Reporting (Course and Subject changes)
  • Subject Changes
  • Course Changes
  • Cross Institutional Studies (out)
  • Enrolments (Undergraduate and Postgraduate Coursework) face-to-face
  • Web pages – transition
  • GQLs Reporting
  • Exemptions from Practical Work
  • Alloc8 organisation (with teaching staff)
  • Results Confirmation on Merlin
  • Student Record Cards
  • Subject Tables
Student Enquiries & Teaching Administration Manager
Cunsolo

Jo Cunsolo
E:
Ext. 46657
Old Engineering
G39A

Contact Jo regarding:

  • Management of Student Enquiries Team
  • Management of Teaching Liaison Team
  • VTAC guide
  • Handbook
  • Supplementary Examinations
  • Tutor Surveys
  • Fixing any clashes on Alloc8
  • Letters to students (ad hoc)
Manager, Academic Policy
michele

Michele Velik
E:
Ext. 46785
Old Engineering G37

Contact Michele regarding:

  • Management of Admissions, Scholarships and Prizes Team
  • VTAC Selection
  • Access Melbourne
  • School Education Committee (Executive Officer)
  • Scholarships (Coursework Postgraduate and Undergraduate) - University driven
  • GQLs Reporting (temporary)
  • Undergraduate / Postgraduate Coursework Academic Policy
  • Honours calculation and policy
Admissions Officer
susan Susan Loke
E:
Ext. 44512
Old Engineering G37

Contact Susan regarding:

  • Cross Institutional Studies (in)
  • Community Access Program (CAP)
  • Direct Admissions (Undergraduate and Postgraduate Coursework)
Admissions & Examinations Officer
Siew Hsiang Chow
E:
Ext. 48309
Old Engineering G37

Contact Siew regarding:

  • Internal/Guaranteed Transfers
  • Mid Year Entry
  • Honours Program Administration (BCS)
  • Direct Admissions (Undergraduate and Postgraduate Coursework)
  • Completions (Undergraduate and Postgraduate Coursework)
  • Graduations (Undergraduate and Postgraduate Coursework)
  • Honours calculation and policy
Course Adviser - Chemical, Biomolecular and Biomedical Engineering
Lisa Hayes

Lisa Hayes
E:
Ext: 46617
Old Engineering G42

Contact Lisa regarding:

  • On-line enrolments
  • Online course planning for following year
  • Course Advice/ Course Plans and subject changes
  • Credit
  • Exemptions from Practical Work
  • Fixing any clashes on Alloc8
  • Alloc8 organisation (with teaching staff)
  • Results Confirmation on Merlin
  • Student Record Cards
  • Pathways
  • Intensive Classes
  • Subject Tables
Course Adviser - Civil & Environmental Engineering
  Martin Maher
E:
Ext: 47839
Old Engineering G42

Contact Martin regarding:
  • Study Abroad
  • Student Exchange (incoming)
  • Course Advice/ Course Plans and subject changes
  • Credit
  • Estimated Completion Dates (ECDs)
  • School Board of Examiners
  • Exemptions from Practical Work
  • Fixing any clashes on Alloc8
  • Alloc8 organisation (with teaching staff)
  • Results and Examinations Processing (Undergraduate and Postgraduate Coursework)
  • Results Confirmation on Merlin
  • Student Record Cards
  • Pathways
  • Intensive Classes
  • Subject Tables
Course Adviser - Civil & Environmental Engineering (Postgraduate)
  Santina Cotela
E:
Ext: 44691
Old Engineering G39

Contact Santina regarding:

 

  • On-line enrolments
  • Online course planning for following year
  • Course Advice/ Course Plans and subject changes
  • Credit
  • Exemptions from Practical Work
  • Fixing any clashes on Alloc8
  • Alloc8 organisation (with teaching staff)
  • Results Confirmation on Merlin
  • Results and Examinations Processing (Postgraduate Coursework)
  • School Board of Examiners
  • Student Record Cards
  • Study Abroad
  • Student Exchange (incoming)
  • Pathways
  • Intensive Classes
  • Subject Tables
Senior Course Adviser - Computer Science & Software Engineering
Louise Walker Louise Walker
E:
Ext: 47686
Old Engineering G39
Contact Louise regarding:
  • Study Abroad
  • Student Exchange (incoming)
  • Course Advice/ Course Plans and subject changes
  • Credit
  • Estimated Completion Dates (ECDs)
  • School Board of Examiners
  • Exemptions from Practical Work
  • Fixing any clashes on Alloc8
  • Alloc8 organisation (with teaching staff)
  • Results and Examinations Processing (Undergraduate and Postgraduate Coursework)
  • Results Confirmation on Merlin
  • Student Record Cards
  • Pathways
  • Intensive Classes
  • Subject Tables
Course Adviser - Electrical and Electronic Engineering
malu

Malu Ferrer
E:
Ext. 43141
Old Engineering G39

Contact Malu regarding:

  • Course Advice/ Course Plans and subject changes
  • Credit
  • Exemptions from Practical Work
  • Fixing any clashes on Alloc8
  • Alloc8 organisation (with teaching staff)
  • Results Confirmation on Merlin
  • Student Record Cards
  • Pathways
  • Intensive Classes
  • Subject Tables
  • Checking student records/pending course plans on Merlin
Course Adviser - Mechanical Engineering
Robyn King
E:
Ext: 44968
Old Engineering G39

Contact Robyn regarding:
  • Accreditation support
  • Course Advice/ Course Plans and subject changes
  • Credit
  • Exemptions from Practical Work
  • Fixing any clashes on Alloc8
  • Alloc8 organisation (with teaching staff)
  • Results Confirmation on Merlin
  • Student Record Cards
  • Pathways
  • Intensive Classes
  • Subject Tables
Student Support Office
michelle

Michelle Delafontaine
E:
Ext. 47837
Old Engineering G39

Contact Michelle regarding:

  • Student Progress (Unsatisfactory Progress Committee, Mandatory Departmental Interviews and Mandatory Student At Risk Interviews)
  • Alternative Examination Arrangements
  • Orientation and Academic Advice Days
  • Student Transition Activities (in)
  • Web pages – transition
  • Student Clubs and Societies Support
  • Students with Disabilities / Mental Health issues
  • Student Mentor / Study Group Facilities Coordinator
  • Special Consideration
  • Student Ambassador Leadership Program
Senior Student Enquiries Officer
graham Graham McFaul
E:
Ext. 44501
Engineering Student Centre, Old Engineering Building

Contact Graham regarding:

  • Student Newsletters and communications
  • Language and Learning Skills Unit Services Coordination
  • Assignment pick up (student pick up of assignments)
  • Bulk Student Emails
  • Fixing any clashes on Alloc8
  • Mail out to students
  • Student Record Cards
  • Mail, Pigeon Holes & Courier (for Student Services staff)
  • Pathways
  • LEC Keys
  • BBQs (Hire and Upkeep)
  • Melbourne Model Enquiries
Student Enquiries Officer
AmberLouise Tinney
E:
Ext. 47741
Engineering Student Centre, Old Engineering Building

Contact AmberLouise regarding:

  • General Enquiries (Teaching or Student related)
  • Leave of Absence (Undergraduate and Postgraduate Coursework)
  • Discontinuations (Undergraduate and Postgraduate Coursework)
  • Deferrals
  • Student Files
  • Student Access Cards
  • Language and Learning Skills Unit Services Coordination
  • Fixing any clashes on Alloc8
  • Mail out to students
  • Student Record Cards
  • Document/image scanning
  • Mail, Pigeon Holes & Courier (for Student Services staff)
  • Pathways
  • LEC Keys
  • Open Day Coordination
  • VTAC Change of Preference Day Coordination
Student Enrichment Coordinator
hiroko Hiroko Miyano
E:
Ext. 47114
Old Engineering G39

Contact Hiroko regarding:

  • Student Exchange (incoming and outgoing)
  • Study Abroad
  • Student Transition Activities (out)
  • Web pages – transition
  • Ausaid
  • ESOS information provision
Project Officer
  Dr Elenor Walsh
Available Tuesday and Thursday
E:
Ext: 45171
Old Engineering G39

Contact Elenor regarding:
  • Vacation Work Certificates
  • Internships and work experience (for students)
  • Zero point work experience/reflective journal
Scholarships and Prizes Officer
 

Rosa Nacli
E:
Ext. 47149
Old Engineering G37

Contact Rosa regarding:

  • Scholarships (Coursework Postgraduate and Undergraduate) - Trust/Donor and bequest driven
  • Prizes (Coursework)
  • Dean's Honours List

 

Teaching Liaison Coordinators
Carolyn Barrie
(Mechanical Engineering)
E:
Ext: 46748
4th Floor, Bldg 170

  • Departmental Academic Affairs Committees (Executive Officer)
  • Academic and Planning Committees (Executive Officer)
  • Exams - coordination, liaison and policy
  • Supplementary Examinations
  • Tutor Surveys
  • Reception & General Enquiries (in Department) (Shared Responsibility with EAs)
  • Tutor Assistance
  • Assignment distribution (to academic staff for marking)
  • Departmental Board of Examiners
  • Teaching Room bookings (ad hoc)
  • Class / student information from Merlin (including photos)
  • Course Notes
  • Final Year Project Administration
  • Requesting Timetable changes with timetabling office
  • Results Upload on Merlin
  • Student Record Cards
  • Timetable (Undergraduate and postgraduate Subjects)
  • Tutorial Allocation and Lists
  • Undergraduate and Postgraduate Handbook entries (online)
  • Mail, Pigeon Holes & Courier (for Departmental staff – in conjunction with EA))
  • Quality of Teaching Surveys
  • CD Resources
  • Examinations timetables and papers
  • Intensive Classes
  • LEC Keys
  • Course work camps, Study Tours and Fieldwork
  • Basic LMS Support (Minn Stewart in the ELU can Provide Expert Assistance)
  • Exit Interviews
  • Staff - Student Group Meetings
Madalain Dolic

Madalain Dolic
(Geomatics)
E:
Ext: 46806
4th Floor, Bldg 175

Lilian Esposito

Lillian Esposito
(Chemical, Biomolecular & Biomedical)
E:
Ext: 47441
Rm 3.28, Bldg 165
Nasrin Hashimi

Nasrin Hashimi
(Electrical & Electronic)
E:
Ext: 49203
Rm 309, Bldg 379

 

Natalie Rhook
(Computer Science & Software)
E:
Ext: 41300
ICT Building

 

Jan McVicker
(Civil & Environmental Engineering)
E:
Ext: 46789
Level 3, Bldg 174